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How to add a new user

To add a new user to the system:

1. Log into Condo Control Central and select the "Unit File" tab

2.Click the "Actions" button, then click on "Add New User" 

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3. On the following page, enter the new user's information in the form. The mandatory fields are Last Name, Email Address/Username and User Group.

For security or a property manager, a unit is not needed.  Enter their first name, last name, e-mail address and a phone number.

For security, enter an e-mail and this will generate an e-mail containing login information and the temporary password.

Create a user name and enter their mobile number to generate a temporary password via SMS. Add them to the appropriate group and click “Save”.

An e-mail address is not required, if the user will not need to login to CCC.

4. Click "Save"to finish adding the user. The user will then receive a Welcome Email to register for access if added with an email address. The user will then receive a temporary password via SMS if added with a username and mobile number.

 

*Note that if you enter an email address for the user, an activation email will be sent to them* 

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