CASL Compliance


As you may have heard, Canada's new Anti-Spam Legislation (referred to as CASL) came into effect on July 1, 2014. This update highlights the key points you should be aware of with regard to sending emails via Condo Control Central.

We made system changes to ensure full compliance with the new legislation, and you can continue to use the system as normal. Due to your existing business relationship with your owners and residents (e.g., they either own or rent in the building), they have provided “implied consent” and no further consent from them is required.  The new system changes also make it easier for them to unsubscribe if they choose.

System Changes

To ensure compliance, we deployed the following changes to the system on June 30, 2014:

  1. Detailed Email Footer: The footer now contains our company name, your condo name, and our full mailing address to ensure it is very clear where the email is coming from.  
  2. Improved Unsubscribe Mechanism:  each email sent from our system has an unsubscribe link in the footer.

Notice to Owners & Residents

On Monday, June 30, we sent out the below one-time notice to all owners and residents who reside in CCC buildings within Canada to ensure they are aware of the upcoming changes.

Finally, because of your status as a Condo Control Central customer, you will continue to receive CCC service updates (such as this one), uninterrupted.  No further action or confirmation is required, and you can unsubscribe at any time.

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