Welcome to Condo Control!
This page will serve as an information hub for Security and Concierge on how to use the different features of Condo Control.
You can also find our Video Guide section Here for in-depth training for many of the features in Condo Control.
Most Common Questions and Tasks
- Help, I can't log in!
- How to issue a parking pass
- How to log a package
- Submitting a service request on behalf of a resident
- Submitting an amenity booking request on behalf of a resident
Complete Feature Overview and How to guides
- Visitor Parking
- Package Tracking
- Security Logs
- Incident Reports
- Authorized Entry
- Key Tracking
- Pass-on Log
- Amenity bookings
- Lobby Display Troubleshooting
- Signature Tablet Troubleshooting
- Reports for Security Guards
- Online Video Training
- What is the Security & Concierge Module used for?
- How to Load Paper into the DYMO Parking Permit Printer
- How to set-up the default settings for the Parking Permit Printer
- How to Install Topaz Signature Pad