How to Update/Close Service Requests

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Board Members can receive questions or comments from residents in the form of service requests.

In order to respond to these questions or comments please follow these steps:

1. Log into Condo Control Central.

2. Click on Service Requests in the side navigation.

3. Select the Request you wish to view by clicking on the View/Update option.

4. Review the Request information and attachment.

5. Reply to the Service Requester in the text box below. Note: The service request will not update without anything in the New Comment

6. Re-assign the Request as necessary.

7. Click the box if the Request has been solved and then click save. 

 

 

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