Follow

Stripe: How to update Credit Card Details

Residents usually have to update their credit card information if the system is unable to place a hold on the deposit amount or charge the fee for the amenity usage. If the credit card information needs to be updated a notice will be sent out.

1. To update your credit card information, locate your booking on the amenity booking calendar, then click on your booking

Amenities_Calendar.JPG

2. Scroll down till you locate the 'Update Credit Card' button then click on itupdate_credit_card_button.JPG

3. Once this button is clicked, you will be prompted to enter your updated credit card details, as shown below. Enter your details then click on update

update_details.JPG

4. Once you click on update, you will be taken to the confirmation page as shown below

confirmation.JPG

 

Was this article helpful?
0 out of 0 found this helpful

Get Additional Help

Visit our Helpdesk for additional help and support.