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Service Requests: How to Add/Edit Service Request Types

Service Request Types

In this section you can add or delete service request type or custom field

 

types.PNG

  • To add a new service request type or custom field type click on the 'Add New Button'
  • To edit a service request type or custom field type, click on the pen to the left of the request type or custom field

 

New Service Request Type

To add a new service request type, fill the form below the click save, ensure 'Yes' is selected to enable residents to be able to create a new service request based on the type created.

edit_types.PNG

 

The service request created will appear as shown below when creating a service request

type.png

 

New Custom Field

A custom field is an optional field that can be added if there is additional information required. This field can be made mandatory or optional

custom.PNG

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